Shipping policy

Blue Groove BMX Shipping Policy

Last updated: 22 September 2026

Shipping Costs

All shipping prices are in Australian dollars (AUD).

Shipping is calculated at checkout based on your delivery destination, the products in your cart, the shipping profile assigned to those products and the applicable freight band.

The final shipping charge will always be displayed at checkout before payment.

Standard Shipping - Parts, Accessories and General Products

Parts, accessories and other products in our general shipping profile are charged based on your delivery destination and the total weight of your order.

Queensland

Orders up to 4.9 kg: $15
Orders 5 kg and over: $49

New South Wales, Victoria and ACT

Orders up to 4.9 kg: $20
Orders 5 kg and over: $60

South Australia, Tasmania, Western Australia and Northern Territory

Orders up to 4.9 kg: $25
Orders 5 kg and over: $75

Bike Freight

Complete bikes use dedicated bike freight profiles based on bike size.

Our current bike shipping profiles include:

Micro Bikes
Small Bikes
20" Bikes
Large Bikes
XL Bikes

Each bike profile uses its own freight bands so Shopify can calculate the correct shipping charge based on the bike or bikes in your order.

Queensland Bike Freight

Depending on the applicable bike freight band:

$49
$98
$147
$196

New South Wales, Victoria and ACT Bike Freight

Depending on the applicable bike freight band:

$60
$120
$180
$240

South Australia, Tasmania, Western Australia and Northern Territory Bike Freight

Depending on the applicable bike freight band:

$75
$150
$225
$300

The applicable bike freight charge will be calculated automatically and displayed at checkout.

If your order contains products from more than one shipping profile, such as a bike together with parts or accessories, the applicable shipping charges may be combined at checkout.

The final shipping total displayed at checkout is the shipping charge that applies to your order.

Where We Ship

Blue Groove BMX currently ships within Australia only.

If a shipping option is not available for your delivery address, please contact us before placing your order.

When Will My Order Be Dispatched?

Blue Groove BMX will dispatch your order as soon as possible, with same-day dispatch in most cases.

If there is an unexpected delay with your order, we will contact you.

Dispatch times may vary depending on:

The products ordered
Order volumes
Product availability
Weekends
Public holidays
Courier and carrier availability

If your order is required by a particular date, especially for a birthday, gift, event or competition, we recommend allowing additional delivery time.

How Do We Ship?

Non-bulky orders are generally shipped using Australia Post eParcel.

Complete bikes, larger items and bulky orders may be shipped using another freight or courier provider depending on the size of the shipment and your delivery location.

All shipped orders include tracking where provided by the carrier.

Tracking information will be supplied once your order has been dispatched.

Australia Post and courier services generally do not operate on weekends or public holidays, and delivery times may vary throughout the year.

Larger parcels may be taken to your local post office, collection point or courier depot if delivery cannot be completed. The carrier will provide collection or redelivery instructions where applicable.

Once an order has been dispatched, carrier transit times are outside Blue Groove BMX's direct control. We will, however, assist where reasonably possible if there is an issue with your delivery.